(Updated May 2021) SODASTREAM OPERATIONS UPDATES DURING COVID-19 IN SINGAPORE

(UPDATED 17 May 2021) 

  1. Our Service Centre is open on Wednesdays and Fridays. Appointments are needed for us to ensure the centre will not be crowded and safer for everyone. Please email/call us to fix one.
  2. Please visit our FAQ for many know-hows and trouble-shooting.

 

Friends and Family of SodaStream,

A time we did not want to be in… our hearts go out to all families who have suffered as a result of the attack of this unseen enemy COVID-19. We pray for peace and speedy healing in your homes...

SodaStream is an essential grocery item to many of us. We understand that many of our customers,  specially friends from Europe, the basic daily-water is "Gas-water" or sparkling water which SodaStream supply.

There is an inevitable change to the way businesses run now. Here are some useful information for our community. Please visit this page often, it will be updated often.


For Purchase of CO2 and SodaStream Supplies

  1. Our online store (this store) will continue to serve you. We continue to deliver to your home however, we ask for your grace as there may be delays to your orders. (Physical stores sales is now translated to online, and there is big shortage of drivers..)
  2. Retailers -  Most of our retailers are open for business. May we suggest you call them to clarify directly. We have more than 40 retail partners across Singapore. See our list of retailer stores here.

For Repairs & Servicing Needs

  1. Our Service Centre is open on Mondays and Fridays. You will need to make an appointment with us here.
  2. Please visit our FAQ for many know-hows and trouble-shooting.
  3. We have packaged a good trade-in deal if you prefer to get a new maker and curated some bundles for more savings for you. Explore sparkling trade-in deals here or visit our Bundles page for great savings!

 

Please be advised that due to this global Covid-19 #STAYHOME season, we have been experiencing a surge in orders requiring home delivery. Our Third-party logistic partner is working hard to get the orders out to you. This is an unprecedented time in human history. As such, there is a high chance that your order may be delayed. We seek your gracious understanding, and we have been proactive in implementing extra due diligence at the back-end to look after you - Our Customers.

We are here to answer your questions. You can reach out to us here.

Lastly, please do #StayHealthy and #StayHome. We appreciate your kind understanding during this unprecedented time... 

God Bless You!

With kind thoughts..

Team @ SodaStream Singapore


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