Ill spare the storytelling but I'm enjoying my bubbles so far.
Let's hope the relationship with SodaStream blossoms well ☺️
Hi there, thank you for taking the time to leave a review! We are thrilled to hear that you are enjoying your Terra Sparkling Water Maker. We hope that your relationship with SodaStream continues to bring you joy and delicious bubbles. Cheers!
Easy to use and excellent taste! This is what I’ve been for and thank you so much Sodastream!!!
Hi Lim, thank you for your positive review! We're glad to hear that you're enjoying our SodaStream Carbonating Bottles and that they're easy to use with great taste. We appreciate your support and are happy to provide you with delicious sparkling beverages. Cheers to more bubbles!
It was extremely easy to order, and the delivery arrived at the right time. It would be great if there could be an easier way to identify if the has bottle is getting empty (e.g., with some mark appearing, making sound when shaken, etc)
Hi Ayano,thank you for your review! We’re glad your ordering experience was easy and that your delivery arrived on time.
Here’s an easy way to check if your cylinder still has gas: if you have a kitchen scale, weigh the cylinder around 800g or below means it’s empty, and around 1100g means it’s full. Thank you for your support and for choosing SodaStream!!
It was my first purchase of the machine. The delivery was very fast and when I had issues the team provided very fast replies. The machine was easy to use. Overall a great experience.
Hi Isaac, thank you for your positive feedback! We are glad to hear that you had a great experience with our product and customer service. We always strive to provide fast delivery and prompt replies to our customers. We hope you continue to enjoy using your SodaStream machine. Cheers!
Hi Gowri, thank you for your feedback. Our SodaStream drink mixes come with different best before dates not expiry dates. Please be assured that our products will still be safe to consume. We personally have consumed our dink mixes up to two yeras pass its best before with no issues. Do contact us directly if you have any concern. Thank you so much!
Hi Dorit, Thank you so much for taking the time to leave us a review! 😊
We’re glad to hear that you’re happy with the product.
Thank you for choosing SodaStream — cheers to many more sparkling beverages! ✨
Found a great bottle that allow to bring cold and affordable soda water from home
Hi Serene!
Thank you your review for our SodaStream FIZZ & GO Stainless Steel Bottle. We're so glad to hear that it's the perfect size for traveling and allows you to bring cold and affordable sparkling water from home. We hope it continues to serve you well on all your adventures. Cheers!
With the trade in available, decide to move to the newer version. Easier installation of the canister. Nice blue color and the press button function move smoother than the old one I have.
Hi Serene, thank you for taking the time to share your experience with us. We are glad to hear that you were able to take advantage of our trade-in offer and found the installation process to be easier with the newer version machine. We hope you continue to enjoy the smooth and efficient press button function. Cheers to sparkling water!
Hi there, Elyshia, thank you for leaving a review for our SodaStream Exchange CO2 Gas Refill Cylinder. We're glad to hear that you are enjoying the product and that it has met your expectations. We appreciate your feedback and hope to continue providing you with quality products in the future. Cheers!
Ordering was easy, didn't even need to leave the house for it. Tanks delivered to my doorstep as promised. Good work Sodastream.
Hi Nicholas! thanks so much for the great review! We're happy to hear the ordering was easy and your CO2 tanks arrived smoothly. Enjoy your SodaStream! Cheers to good soda! 😊
Recently, I made a mistake in booking for the exchange of my cylinders, and I had called very early to tell them of my mistake. They were good to change my date to a later exchange date. That was good service, but I am surprised I am still charged $8 for the change of date. Your communication is all via WhatsApp, so what cost was involved.
Hi Bernard, thank you for taking the time to leave us a review, and also for informing us earlier about rescheduling your delivery date.
Do allow us to share that we're using a 3rd party logistics team which prepares (pick, pack & load orders onto vehicle) orders the day before a scheduled delivery & charges accordingly. Due to this, any rescheduling requests made lesser than 24 hours prior to a scheduled delivery will incur a redelivery fee of $8 (this includes repacking & processing fees)
We will be able to reschedule the delivery for you to 1st Sep once we receive the payment confirmation from you. Do refer to our WhatsApp message for the payment details.
We truly appreciate your kind understanding and support 🙏
I wanted to take a moment to share my thoughts on the recent trade-in I completed with Art for my Genesis.
While I appreciate the new appearance of the unit, which features only a lever upgrade, I must express that it doesn’t appear significantly better than what I had before. The overall outlook remains quite basic and unremarkable, lacking any substantial enhancements.
On the functionality side, it does still fulfill its intended purpose, and the end result is consistent with my previous experience. However, I was hoping for more innovation or added features that would elevate its performance or usability.
Additionally, there was some confusion regarding the origin of the product. The representative who assisted me mentioned that it was made in the Netherlands; however, upon examining the packaging and product itself, it clearly states that it is made in Israel. This discrepancy has left me feeling somewhat misled.
I believe transparent communication is essential for customer satisfaction and trust. Therefore, I urge you to address these concerns so future customers can have a clearer understanding of what to expect.
Hi Margaret, we’re glad that you purchased the ART machine; in addition to it's gorgeous aesthetic, we hope you agree that the ART maker is a breeze to use with it's snap on Co2 cylinder. Fizzing your water by clicking your carbonating bottle into place instead of tediously screwing on the bottle is also a plus in our opinion! We do appreciate your suggestions for design and feature improvements — we’ll share them with our product team.
To clarify, yes the SodaStream ART is made in Israel, while our Co2 cylinders are exclusively produced globally in countries such as the Netherlands, Germany, Israel, Japan, Australia, USA & South Africa & Israel. SodaStream®️, a PepsiCo brand, has over 120 years of safety and trust.
Thank you again for being part of our SodaStream family.🙏 Your input helps us improve and serve our customers better.
Hi there! Thank you for your review. We’re glad you enjoyed our service and are happy with your product. We appreciate your support and look forward to serving you again!
RECENT PURCHASE OF THE SODASTREAM REFILL WAS DELIVERED VERY PROMPTLY. THE SERVICE RENDERED WAS EXCELLENT.
Hi Ricky! Thank you for taking the time to leave a review. We are so happy to hear that your recent purchase was delivered promptly and that you were pleased with the service. We strive to provide excellent service to all of our customers. Thank you for choosing SodaStream! Cheers to bubbly beverages.
Recently, I made an error with the order and was told to visit SodaStream office to have it exchange. The exhange was easy, no question asked, the staff was very friendly, I was served a drink and I decided to sign up for another round of cylinder credits.
Hi Eric, thank you for sharing your positive experience with our service. We appreciate your continued support and look forward to serving you again. Cheers to more delicious drinks!
The soda maker worked well and my whole family really enjoyed the sparkling water!
Hi Shiyi! thank you so much for taking the time to leave us a review — we truly appreciate it!
We’re so happy to hear that you and your family are enjoying your SodaStream. Knowing that it’s bringing some extra sparkle to your daily routine makes our day! Happy sparkling, and cheers to many more bubbles ahead! ✨
Hi Scott, thank you for your kind review! We're so glad to hear that you're enjoying our CO2 gas refill and that it's giving your drinks the perfect amount of bubbles. Cheers to many more refreshing beverages! 😃
Hi Kevin, thank you for taking the time to leave us a review! We're glad to hear that you were pleased with the timely delivery of your SodaStream refills. We strive to provide our customers with the best service possible. We appreciate your support and hope you continue to enjoy our Diet Cola mix. Cheers!
Like that we can make carbonated drinks with ease at home. They no longer go flat and I can let the kids experiment with lighter less sugary flavours
Hi Marilyne! So happy to hear you’re enjoying our drink mixes! We aim to offer a healthier alternative and love that you and the kids can make fizzy drinks at home without them going flat. Thanks for the review, happy carbonating!
Hi Mary, thank you for the positive feedback! We're glad you're enjoying your sparkling soda with our CO2 gas refill cylinder. We strive to make ordering and delivery a breeze for our customers. Cheers to more refreshing drinks!
Hi Rae, thank you for your kind review! We're glad to hear that ordering refills for your SodaStream is always a breeze. We strive to make the process as prompt and easy as possible for our customers. Thank you for choosing SodaStream! Cheers to convenient sparkling water at home!
Like that the mix is actually less sweet than traditional carbonated drinks which makes for a good alternative. Wish there were a few more flavors tho
Hi Marilyne! Thanks for taking the time to leave a review. We're happy to hear that you're enjoying the SodaStream as a healthier alternative to sugary drinks. We'll definitely pass along your feedback about wanting more flavors to our team. Thanks for your support!
Hi Shuzo, thank you for leaving a review for SodaStream Terra Maker. We're so glad to hear that you're enjoying your new product! Cheers!
Hi Henrietta! Thanks for your repeat order and for sharing your love for Sodastream with us. We hope it continues to satisfy your cravings for a refreshing drink. Happy bubbling!
Many of my friends have been using this product and highly recommended it, so I decided to purchase it this time. It is very convenient to use, and my family is extremely happy with it. We are making great use of it every day.
Hi Hong Hee, thank you for your kind review! We are delighted to hear that you are enjoying your SodaStream Sparkling Water Maker. We appreciate your trust in our product, and we are glad to hear that it has been convenient to use for you and your family. Cheers to making great use of it every day!