Hi Huey Ying, Thank you for taking the time to leave a review! We are happy to hear that you had a positive experience with our customer service team and found our exchange process to be smooth. We appreciate your support and look forward to serving you again in the future. Cheers!
Hi Ram, Thank you for your kind words! We're glad to hear that our staff was able to assist you with extending your expired CO2 credits. We appreciate your support and look forward to serving you again in the future. Cheers!
Hello Suyin, Thank you for your review! We're so glad to hear that you're enjoying the convenience of our One Touch Sparkling Water Maker. We love how easy it is to fizz up a refreshing drink with just one touch. Cheers to convenience!
Hi Nell Sandhu! Thanks for leaving a review. We're thrilled to hear that you're loving our cola mix and that our product . Your satisfaction is our top priority and we appreciate your support. Cheers to delicious homemade soda!
Hi Kevin,
Thank you for leaving a review for our SodaStream. We are happy to hear that you find the flavours delicious and enjoy mixing them with your sparkling water. We appreciate your support and hope you continue to enjoy our products. Cheers to delicious drinks!
Best,
Customer Service at SodaStream
Hi Edwin,
Thank you for your review for our SodaStream Gaia Sparkling Water Maker. We're thrilled to hear that you find it easy to use and that you're enjoying the great-tasting sparkling water it produces. Cheers to that!
Thanks again for choosing SodaStream. Happy sparkling!
Best,
SodaStream Customer Service
I was told it was a contact delivery so I stayed in but the goods were just left at my door which is what I prefer but I wish I hadn’t stayed in specially.
Hi Carl! Thank you for taking the time to leave us a review. We apologize for any confusion regarding the delivery method. We appreciate your feedback and we will make sure to pass it along to our team. Thank you for choosing SodaStream! Cheers!
Have been a user for half a decade. Saved lots of money on sparkling water and avoided unnecessary sugars!
Hi Anonymous,
Thank you for your review ! We're so glad to hear that you have been using our product that it has helped you save money on sparkling water while also avoiding unnecessary sugars. Staying hydrated has never been easier and more delicious with the SodaStream. Thank you for being a loyal customer. Cheers to more years of happy hydration!
Best,
SodaStream Customer Service
I get my empty bottles replenished every half a year and the process is so simple!
Hello Xin Yi. Thank you for your feedback! We are glad to hear that our CO2 gas refill cylinder has made it convenient for you to enjoy sparkling water at home. We strive to make the refill process as simple as possible for our customers. Thank you for choosing SodaStream!
Hi Roland, thank you for bringing this to our attention. We apologize for the delay in delivery. We'll make sure to improve our delivery process to prevent this from happening again in the future. Thank you for your feedback and for choosing our product. Have a great day!
Taste is ok… But somehow found out their CO2 refill and drink maker is more expensive than another brand in the market.
Convenient for exchange. But somehow found out their CO2 refill and drink maker is more expensive than another brand in the market.
Hi Ka, thank you for your review for our SodaStream 12 CO2 Gas Cylinder Annual Saver Plan! We are so glad to hear that you are enjoying healthy fizzy drinks at home. Thank you for choosing SodaStream as a part of your healthy lifestyle.
My intention was to switch to healthy fizzy drinks and also take low sugar or zero sugared drinks. Sodastream was a great choice. Even my spouse was amazed and also started switching his canned drinks to sodastream. Thanks sodastream!
Hi Devigason! Thank you so much for your feedback on the SodaStream Terra Sparkling Water Maker. We're always here to help make your soda-making experience a great one. Thank you for choosing SodaStream! Cheers to a healthier lifestyle.
Hi Hiroe! Thank you for your review. We're glad to hear that you found it easy to order and are enjoying of making sparkling water. Cheers!
Driver did not deliver as per delivery time. Delivery time was 9am to 3pm. Driver only delivered at 7pm. No prior notice was given as well.
Hi Jiahui, thank you for your feedback. We apologize for the inconvenience caused by the inaccurate delivery timing. We will look into this matter and ensure that our drivers stick to the specified delivery time in the future. Thank you for bringing this to our attention.
Hi Su, thank you for taking the time to leave us a review! We hope that SodaStream continues to make your daily sparkling water a breeze. Cheers!
Hi Serene, thank you for taking the time to leave us a review! Happy carbonating!
I love the SodaStream product! It’s easy to set up and use, allowing me to create a variety of sparkling drinks!
Hi Valerie, thank you for your kind words! We are thrilled to hear that you are enjoying your SodaStream maker & enjoy creating various sparkling drinks! Cheers to many more delicious drinks!
Hi Si Lin, thank you for leaving a review for our SodaStream 1L Slim Dishwasher Safe Bottles Twin Pack in white. We thank you for choosing SodaStream and happy sparkling!
Hi Su Tan thank you for your kind feedback! We are thrilled to hear that you were satisfied with the prompt and efficient delivery of your CO2 canisters. It is always our goal to provide timely service to our valued customers. We appreciate your support and hope to continue serving you in the future. Cheers to carbonating with ease!
The refilled tank seems to be less than the original tank that i have purchased before.
Hi Nicholas thank you for your feedback. We apologize if the refill tank seemed smaller than your original purchase. Our refill tanks are filled to the standard 60L capacity, but please reach out to our customer service team if you have any further concerns. We are always happy to assist. Thank you for choosing SodaStream.
Hi JY, Thank you for taking the time to leave a review! We're so glad to hear that you had a positive experience with our delivery and ordering process. We strive to make it as easy and efficient as possible for our customers. Thank you for choosing SodaStream! Happy Bubbles.