Have been a user for half a decade. Saved lots of money on sparkling water and avoided unnecessary sugars!
Hi Anonymous,
Thank you for your review ! We're so glad to hear that you have been using our product that it has helped you save money on sparkling water while also avoiding unnecessary sugars. Staying hydrated has never been easier and more delicious with the SodaStream. Thank you for being a loyal customer. Cheers to more years of happy hydration!
Best,
SodaStream Customer Service
I get my empty bottles replenished every half a year and the process is so simple!
Hello Xin Yi. Thank you for your feedback! We are glad to hear that our CO2 gas refill cylinder has made it convenient for you to enjoy sparkling water at home. We strive to make the refill process as simple as possible for our customers. Thank you for choosing SodaStream!
Hi Roland, thank you for bringing this to our attention. We apologize for the delay in delivery. We'll make sure to improve our delivery process to prevent this from happening again in the future. Thank you for your feedback and for choosing our product. Have a great day!
Taste is ok… But somehow found out their CO2 refill and drink maker is more expensive than another brand in the market.
Convenient for exchange. But somehow found out their CO2 refill and drink maker is more expensive than another brand in the market.
Hi Ka, thank you for your review for our SodaStream 12 CO2 Gas Cylinder Annual Saver Plan! We are so glad to hear that you are enjoying healthy fizzy drinks at home. Thank you for choosing SodaStream as a part of your healthy lifestyle.
My intention was to switch to healthy fizzy drinks and also take low sugar or zero sugared drinks. Sodastream was a great choice. Even my spouse was amazed and also started switching his canned drinks to sodastream. Thanks sodastream!
Hi Devigason! Thank you so much for your feedback on the SodaStream Terra Sparkling Water Maker. We're always here to help make your soda-making experience a great one. Thank you for choosing SodaStream! Cheers to a healthier lifestyle.
Hi Hiroe! Thank you for your review. We're glad to hear that you found it easy to order and are enjoying of making sparkling water. Cheers!
Driver did not deliver as per delivery time. Delivery time was 9am to 3pm. Driver only delivered at 7pm. No prior notice was given as well.
Hi Jiahui, thank you for your feedback. We apologize for the inconvenience caused by the inaccurate delivery timing. We will look into this matter and ensure that our drivers stick to the specified delivery time in the future. Thank you for bringing this to our attention.
Hi Su, thank you for taking the time to leave us a review! We hope that SodaStream continues to make your daily sparkling water a breeze. Cheers!
Hi Serene, thank you for taking the time to leave us a review! Happy carbonating!
I love the SodaStream product! It’s easy to set up and use, allowing me to create a variety of sparkling drinks!
Hi Valerie, thank you for your kind words! We are thrilled to hear that you are enjoying your SodaStream maker & enjoy creating various sparkling drinks! Cheers to many more delicious drinks!
Hi Si Lin, thank you for leaving a review for our SodaStream 1L Slim Dishwasher Safe Bottles Twin Pack in white. We thank you for choosing SodaStream and happy sparkling!
Hi Su Tan thank you for your kind feedback! We are thrilled to hear that you were satisfied with the prompt and efficient delivery of your CO2 canisters. It is always our goal to provide timely service to our valued customers. We appreciate your support and hope to continue serving you in the future. Cheers to carbonating with ease!
The refilled tank seems to be less than the original tank that i have purchased before.
Hi Nicholas thank you for your feedback. We apologize if the refill tank seemed smaller than your original purchase. Our refill tanks are filled to the standard 60L capacity, but please reach out to our customer service team if you have any further concerns. We are always happy to assist. Thank you for choosing SodaStream.
Hi JY, Thank you for taking the time to leave a review! We're so glad to hear that you had a positive experience with our delivery and ordering process. We strive to make it as easy and efficient as possible for our customers. Thank you for choosing SodaStream! Happy Bubbles.
I have been using soda stream since 2019. Instant sparkling water with healthier choices of favour really quenches my thirst for feezy drinks. I just upgraded to the art model with the quick release system. Great choice.
Hi there,
Thank you for your review! We're so glad to hear that you've been enjoying your SodaStream since 2019. The Art model with the quick release system is definitely a great upgrade. Happy sparkling!
there are non-soda stream vendor offering lower price. I am considering changing over.
Hi there, we appreciate your feedback about the cost of our CO2 gas refill cylinder. We strive to provide competitive pricing for our products and services, and we apologize if you have found other vendors offering lower prices. We would be happy to discuss this further and see if we can find a solution that works for you. Thank you for considering our product.
No proper follow up on failed delivery, poor response to my repeated inquiry about failed delivery.
Hi Hp Mun thank you for your review and bringing this to our attention. We have taken note of your experience with this issue. and have forwarded your feed back to our team. Do bear with us while we try to improve on our communication and services. We apologize for any confusion or inconvenience caused to you and apprecaite your understanding.
Bought the Gaia and is manual press for bubbles. Need to practice more to get consistent bubbles and taste of the water. Would be good for automatic press though 😀
Hi there, thank you for your feedback. We're glad to hear that you are enjoying your SodaStream Gaia! For best results, we recommend practicing with the manual press for consistent bubbles. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team. Happy sparkling! 😀
Simple and so easy, much easier than carrying the empties to the store And swapping. Highly recommended.
Thank you for your kind words and recommendation! We're happy to hear that our CO2 refill service has made your life easier. We strive to provide convenient and hassle-free solutions for our customers. Cheers to many more bubbly moments with your SodaStream!
Dear valued customer,
Thank you for your positive feedback about our SodaStream Original Exchange CO2 Gas Refill Cylinder 60L. We are happy to hear that you are satisfied with your purchase. If you ever need any assistance, please don't hesitate to reach out to us. Cheers to many more refreshing drinks with your SodaStream!
Best regards,
[Your Name]
Customer Service Team
I don’t know why I wasn’t doing delivery for my gas refills before this! I already had a second gas bottle so I meet the delivery minimum and the delivery was scheduled to come the very next day. The plan savings are also a plus point!
Hi there, thank you for sharing your positive experience with our gas delivery service for your SodaStream refill! We're glad to hear that it's been convenient and cost-effective for you. We appreciate your support and hope to continue providing excellent service for all your gas refill needs. Cheers!