Hi Su Tan thank you for your kind feedback! We are thrilled to hear that you were satisfied with the prompt and efficient delivery of your CO2 canisters. It is always our goal to provide timely service to our valued customers. We appreciate your support and hope to continue serving you in the future. Cheers to carbonating with ease!
The refilled tank seems to be less than the original tank that i have purchased before.
Hi Nicholas thank you for your feedback. We apologize if the refill tank seemed smaller than your original purchase. Our refill tanks are filled to the standard 60L capacity, but please reach out to our customer service team if you have any further concerns. We are always happy to assist. Thank you for choosing SodaStream.
Hi JY, Thank you for taking the time to leave a review! We're so glad to hear that you had a positive experience with our delivery and ordering process. We strive to make it as easy and efficient as possible for our customers. Thank you for choosing SodaStream! Happy Bubbles.
I have been using soda stream since 2019. Instant sparkling water with healthier choices of favour really quenches my thirst for feezy drinks. I just upgraded to the art model with the quick release system. Great choice.
Hi there,
Thank you for your review! We're so glad to hear that you've been enjoying your SodaStream since 2019. The Art model with the quick release system is definitely a great upgrade. Happy sparkling!
there are non-soda stream vendor offering lower price. I am considering changing over.
Hi there, we appreciate your feedback about the cost of our CO2 gas refill cylinder. We strive to provide competitive pricing for our products and services, and we apologize if you have found other vendors offering lower prices. We would be happy to discuss this further and see if we can find a solution that works for you. Thank you for considering our product.
No proper follow up on failed delivery, poor response to my repeated inquiry about failed delivery.
Hi Hp Mun thank you for your review and bringing this to our attention. We have taken note of your experience with this issue. and have forwarded your feed back to our team. Do bear with us while we try to improve on our communication and services. We apologize for any confusion or inconvenience caused to you and apprecaite your understanding.
Bought the Gaia and is manual press for bubbles. Need to practice more to get consistent bubbles and taste of the water. Would be good for automatic press though 😀
Hi there, thank you for your feedback. We're glad to hear that you are enjoying your SodaStream Gaia! For best results, we recommend practicing with the manual press for consistent bubbles. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team. Happy sparkling! 😀
Simple and so easy, much easier than carrying the empties to the store And swapping. Highly recommended.
Thank you for your kind words and recommendation! We're happy to hear that our CO2 refill service has made your life easier. We strive to provide convenient and hassle-free solutions for our customers. Cheers to many more bubbly moments with your SodaStream!
Dear valued customer,
Thank you for your positive feedback about our SodaStream Original Exchange CO2 Gas Refill Cylinder 60L. We are happy to hear that you are satisfied with your purchase. If you ever need any assistance, please don't hesitate to reach out to us. Cheers to many more refreshing drinks with your SodaStream!
Best regards,
[Your Name]
Customer Service Team
I don’t know why I wasn’t doing delivery for my gas refills before this! I already had a second gas bottle so I meet the delivery minimum and the delivery was scheduled to come the very next day. The plan savings are also a plus point!
Hi there, thank you for sharing your positive experience with our gas delivery service for your SodaStream refill! We're glad to hear that it's been convenient and cost-effective for you. We appreciate your support and hope to continue providing excellent service for all your gas refill needs. Cheers!
I ordered a gas plan. SodaStream sent me an email immediately stating that "we're preparing your SodaStream order for shipment. Once it's on its way, you'll receive an email with the tracking details." After 5 days, I emailed and called their customer service. I realised that there was no shipment and the email instruction was wrong. My wife, seeing that I waited for 5 days, decided to order a spare cylinder without knowing that I ordered a gas plan. My unnecessary wait and my wife's order was due to the wrong instructions.
Hi T. Hong thank you for your review and bringing this to our attention. We have taken note of your experience with this issue. and have forwarded your feed back to our team. Do bear with us while we try to improve on our communication and services. We apologize for any confusion or inconvenience caused to you and apprecaite your understanding.
Hi Denn, thank you for your review. Enjoy your cola sparkling drinks!
Bought 2 dishwasher safe bottles, they’re so cute
Hi Nancy, we're glad to hear that you're enjoying your Sodatream, thank you for your support!
Thank you for your review. Enjoy your SodaStream!
Hi Brigid, thank you for your kind words. We hope that you continue to enjoy your SodaStream. Have a sparkling day!
Sorry! I writing wrong message in before! But I enjoy your recycle air bottle plan
Hi Janice, thank you for your feedback. We appreciate your support & hope that you'll continue to enjoy SodaStream! Have a sparkling day!
Love everything about it. Couldn’t stop making sparkling water since I got it and am drinking it every day. Love that I can control how much fizz I want in my drink!
Hi C K! We're thrilled to hear that you're loving your SodaStream! Keep on enjoying your delicious sparkling water! Cheers!
I am on subscription and it has been easy to order and to replace the bottles as the process and delivery is fast within a few days. Keep up the good work!
Hi Chris, thank you for taking the time to write in to us. We hope you will continue to enjoy using SodaStream & thank you for your support! Cheers!
Hi John, thank you for your feedback. We will certainly take your suggestion into consideration as we constantly look to improve our website & service.
Hi there, thank you for your positive feedback! We are glad to hear that you are satisfied with your purchase. Happy sparkling!
Thanks for your review Elaine!
I bought it as I have read reviews about it. Tried it out and it has been fun to use it. It’s not as fizzy as I like it to be. But it’s a crowd-pleaser and it does cut down on cost. I have purchased the Art model for a friend who loves sparkling water.
Hi Cheryl, thank you for your review! We're so glad to hear that you're having fun using your new SodaStream & it's helping you save cost. We hope your friend enjoys the Art maker as well!
Hi J.W, thank you for your feedback! We're happy that you find SodaStream a breeze to use. Cheers to more bubbly drinks while doing our part to save the earth!
Sodastream is really a godsent. With this new addition at home, fluid intake is no longer a worry and everyone enjoys the fizzy drinks, without any unwanted sugar and preservatives. Cheers to the healthier alternative!
Hi Angel, thank you for your feedback! We are thrilled to hear that SodaStream has become a valuable addition to your home and we hope you will continue to enjoy your bubbles. Cheers to healthier fizzy alternatives!
Bought another terra for my family member!! My aunt was surprised that it’s so convenient - no need for wire plugged in and so portable!!!
Hi Kaiwei, thank you for taking the time to leave us with your feedback! We're thrilled to hear that you and your family members are enjoying the convenience & portability of our SodaStream makers! Thanks for your support & cheers to many more refreshing moments!