Delivery was within the timeframe, will be great if it could be shorter like other delivery services (2 to 3 hours), rather than 6 hours. The process was smooth, the staff just needed to take a picture of the old Co2.
Hi Shanny! Thanks for taking the time to leave a review. We're glad to hear that your first CO2 refill purchase went smoothly. We appreciate the feedback about the delivery timeframe and will definitely take it into consideration. Our priority is always to provide the best service possible. Thanks for choosing SodaStream!
Hi Tom! Thank you for sharing your positive experience with our SodaStream CO2 refill cylinder. We strive to provide timely delivery and convenient exchange options for our customers. We appreciate your support and hope to continue serving you in the future. Cheers!
I was given Soda Stream as a gift recently, I really like having bubbly drinks. I am saving a lot now instead of buying Perrier on a regular basis, I just subscribe to Soda Stream gas plan. Gas Plan has savings but I hope the discount amount will be greater. The competitors gas charges are a lot cheaper and the canisters are disposable. Soda Stream , hope you make your gas plan priced more affordable.
Hi Selena! Thank you for your feedback and for choosing SodaStream! We’re glad to hear you’re enjoying your bubbly drinks and seeing savings with our Gas Plan.
We understand your concern about pricing. Please note that every SodaStream CO₂ cylinder is triple-checked, ISO 9001-2015 certified, and made with 100% food-grade CO₂. Unlike some competitors’ disposable alternatives, we control the entire cylinder production process with no outsourcing and follow worldwide safety standards. While this may make our cylinders slightly higher in price, it ensures your safety, quality, and long-term assurance.
We truly appreciate your support and feedback, and we’re always exploring ways to provide better value while maintaining the highest safety and quality standards.
punctual delivery as compared to previous deliveries. mixer drinks are packed well into a box and arrives in good condition unlike previous orders which had spilled mixers. got mixers at good discount cos of coming expiry but its still safe for consuming.
Hi Chris! Thank you for your review and for choosing SodaStream Cola Drink Mix. We're thrilled to hear that our delivery was reliable and punctual for you. It's great to know that our packaging kept the mixers safe during transport. We're glad you were able to take advantage of our discounted prices, and rest assured that the mixers are still safe for consumption. Thanks again for choosing SodaStream and happy drinking!
The refills were delivered the following day and the driver took the old bottles - no fuss or hassle. As long as I ordered two refills together, there wasn't even a delivery fee. Very convenient :)
Hi Amit, thank you for your positive feedback! We're glad to hear that our delivery process was smooth and hassle-free for you. We strive to make the refill process as convenient as possible for our customers. Thanks for choosing SodaStream!
Hi Wioleta! Thank you for your positive feedback! We are glad to hear that you had a smooth experience with your order and that you are enjoying our amazing syrups with your SodaStream. Thank you for choosing SodaStream Classics Diet Cola Drink Mix. Happy fizzing!
My 10 year old Soda team machine broke a couple fo days ago. Contacted Soda stream on WA - spot on response within minutes. Stopped by their office (a little hard to find in the building complex) - great team, awesome service. Left very happy. Thank you.
Hi llya! Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our customer service team. We always strive to provide fast and friendly assistance to our customers. We hope you continue to enjoy your SodaStream Art Sparkling Water Maker for many more years to come. Cheers!
Hi E young! Thank you for your kind words! We are so glad that you found our ordering and delivery process to be easy and convenient. We strive to make it as simple as possible for our customers. Thank you for choosing SodaStream!
Hi Walter! Thank you for your review! We're glad to hear that you are enjoying the flavors of our SodaStream products. We appreciate your support and hope you continue to enjoy our CO2 gas refill cylinders. Have a wonderful day!
Soda stream have been delivered good service all the time. I have been a loyal customer to soda stream for past 2-3 years😃
Hi Belle, thank you for your loyalty to SodaStream! We are happy to hear that you have had a great experience with our service and that our prompt delivery has been appreciated. We value your support and look forward to serving you for many more years to come. 😊
It is a bit confusing but the refill system is great, once you figure it out. Love bubbles, free palestine
Hi Carolyn, thanks for your review! We're glad to hear that you're enjoying the bubbles from our CO2 refill cylinder. We apologize for any confusion with the refill system, but we're happy to hear that you were able to figure it out. Keep enjoying your bubbly water and thanks for your support.
Recently placed an order for empty gas cylinders to be exchanged, and the process from ordering to delivery is pleasant and seamless. Delivery guy texted to remind me on the exchange in the morning and exchange was done promptly by afternoon.
Hi Cheryl, thank you for taking the time to leave us a review about your recent SodaStream bottle exchange experience. We are pleased to hear that the process was seamless and that our delivery service was prompt. We appreciate your support and we look forward to serving you again in the future. Cheers!
A sustainable and healthy alternative to carbonated sweetened drinks.
Hi Praveen, thank you for sharing your experience with our SodaStream CO2 Gas Refill Cylinder. We're thrilled to hear that you are enjoying sparkling water with a refreshing taste. We take pride in providing a sustainable and healthy alternative to sugary carbonated drinks. Thank you for choosing SodaStream! Cheers to a healthier and more environmentally-friendly choice.
Delivery man given different contact number from the contact number of the order causing a $8 cost to be to arrange for about slot. If I've known this would happen I would have reverted to my normal means of getting my CO2 bottle
Hi Gerad,
We appreciate your feedback and apologize for the delivery issue. Our team experienced difficulty reaching you. We’re taking steps to improve our process and hope your next order reaches you smoothly.
Sincerely,
SodaStream Customer Service Team
I ordered two SodaStream gas refill canisters to keep my sparkling-water habit going, and they’ve been perfect. Ordering was simple, delivery was fast, and both canisters arrived sealed and well-packed. Swapping them into the machine took seconds and the carbonation is strong and consistent—crisp bubbles every time. Having a spare on hand means no more running out mid-drink, and the exchange program makes it feel eco-friendly and good value. After daily use, the fizz hasn’t dropped off at all. If you love soda water and want zero hassle, these refills are a no-brainer. Nothing tastes better than sparkling water!
Hi Ferdinand, thank you for taking the time to leave such a positive review for our SodaStream gas refill co2. We are thrilled to hear that our exchange program has made it easy for you to keep your sparkling-water habit going without any hassle. We take pride in providing fast delivery and ensuring that our canisters arrive in perfect condition. We appreciate your support and are glad to have you as a satisfied customer. Cheers to crisp bubbles every time! Thank you so much
Hi JH, thank you for your positive feedback! We're glad to hear that our service met your expectations. We hope you continue to enjoy using our SodaStream CO2 gas refill cylinder. Have a great day!
We are very satisfied with the service and products. We have been using the products for more than 5 years asn no issues so far:)
Hi Yoshi, thank you for your kind words and support! We're thrilled to hear that you've been using our products for over 5 years without any issues. We appreciate your loyalty and look forward to continuing to provide you with excellent service and quality products. Cheers to many more years of satisfaction!
Been using it for a few weeks now, my kids and husband loved their sparking water.
Terra is non electric automation. Hence can put anywhere in the hse! Design is simple and compact. I have placed it in my coffee table!
The favoured syrups are good mixes to have. Taste sooo good during hot weather.
My family usage:
Syrups drinks 6-7pumps
Sparking water 3-4pumps
Hi Weixin! So glad to hear you and your family are enjoying the SodaStream! The cordless design really makes it convenient, and yes — the syrups are perfect for hot days. Thanks for sharing, and cheers to more sparkling moments!
Hi Yaling! thank you for your review of SodaStream CO2 Gas Refill Cylinder! We're glad to hear that you are satisfied with the product and hope it continues to meet your needs. Happy carbonating!
Ill spare the storytelling but I'm enjoying my bubbles so far.
Let's hope the relationship with SodaStream blossoms well ☺️
Hi there, thank you for taking the time to leave a review! We are thrilled to hear that you are enjoying your Terra Sparkling Water Maker. We hope that your relationship with SodaStream continues to bring you joy and delicious bubbles. Cheers!
Easy to use and excellent taste! This is what I’ve been for and thank you so much Sodastream!!!
Hi Lim, thank you for your positive review! We're glad to hear that you're enjoying our SodaStream Carbonating Bottles and that they're easy to use with great taste. We appreciate your support and are happy to provide you with delicious sparkling beverages. Cheers to more bubbles!
It was extremely easy to order, and the delivery arrived at the right time. It would be great if there could be an easier way to identify if the has bottle is getting empty (e.g., with some mark appearing, making sound when shaken, etc)
Hi Ayano,thank you for your review! We’re glad your ordering experience was easy and that your delivery arrived on time.
Here’s an easy way to check if your cylinder still has gas: if you have a kitchen scale, weigh the cylinder around 800g or below means it’s empty, and around 1100g means it’s full. Thank you for your support and for choosing SodaStream!!
It was my first purchase of the machine. The delivery was very fast and when I had issues the team provided very fast replies. The machine was easy to use. Overall a great experience.
Hi Isaac, thank you for your positive feedback! We are glad to hear that you had a great experience with our product and customer service. We always strive to provide fast delivery and prompt replies to our customers. We hope you continue to enjoy using your SodaStream machine. Cheers!
Hi Gowri, thank you for your feedback. Our SodaStream drink mixes come with different best before dates not expiry dates. Please be assured that our products will still be safe to consume. We personally have consumed our dink mixes up to two yeras pass its best before with no issues. Do contact us directly if you have any concern. Thank you so much!
Hi Dorit, Thank you so much for taking the time to leave us a review! 😊
We’re glad to hear that you’re happy with the product.
Thank you for choosing SodaStream — cheers to many more sparkling beverages! ✨