Found a great bottle that allow to bring cold and affordable soda water from home
Hi Serene!
Thank you your review for our SodaStream FIZZ & GO Stainless Steel Bottle. We're so glad to hear that it's the perfect size for traveling and allows you to bring cold and affordable sparkling water from home. We hope it continues to serve you well on all your adventures. Cheers!
With the trade in available, decide to move to the newer version. Easier installation of the canister. Nice blue color and the press button function move smoother than the old one I have.
Hi Serene, thank you for taking the time to share your experience with us. We are glad to hear that you were able to take advantage of our trade-in offer and found the installation process to be easier with the newer version machine. We hope you continue to enjoy the smooth and efficient press button function. Cheers to sparkling water!
SodaStream Original Exchange CO2 Gas Refill Cylinder 60L
Hi there, Elyshia, thank you for leaving a review for our SodaStream Exchange CO2 Gas Refill Cylinder. We're glad to hear that you are enjoying the product and that it has met your expectations. We appreciate your feedback and hope to continue providing you with quality products in the future. Cheers!
Ordering was easy, didn't even need to leave the house for it. Tanks delivered to my doorstep as promised. Good work Sodastream.
Hi Nicholas! thanks so much for the great review! We're happy to hear the ordering was easy and your CO2 tanks arrived smoothly. Enjoy your SodaStream! Cheers to good soda! 😊
Recently, I made a mistake in booking for the exchange of my cylinders, and I had called very early to tell them of my mistake. They were good to change my date to a later exchange date. That was good service, but I am surprised I am still charged $8 for the change of date. Your communication is all via WhatsApp, so what cost was involved.
Hi Bernard, thank you for taking the time to leave us a review, and also for informing us earlier about rescheduling your delivery date.
Do allow us to share that we're using a 3rd party logistics team which prepares (pick, pack & load orders onto vehicle) orders the day before a scheduled delivery & charges accordingly. Due to this, any rescheduling requests made lesser than 24 hours prior to a scheduled delivery will incur a redelivery fee of $8 (this includes repacking & processing fees)
We will be able to reschedule the delivery for you to 1st Sep once we receive the payment confirmation from you. Do refer to our WhatsApp message for the payment details.
We truly appreciate your kind understanding and support 🙏
I wanted to take a moment to share my thoughts on the recent trade-in I completed with Art for my Genesis.
While I appreciate the new appearance of the unit, which features only a lever upgrade, I must express that it doesn’t appear significantly better than what I had before. The overall outlook remains quite basic and unremarkable, lacking any substantial enhancements.
On the functionality side, it does still fulfill its intended purpose, and the end result is consistent with my previous experience. However, I was hoping for more innovation or added features that would elevate its performance or usability.
Additionally, there was some confusion regarding the origin of the product. The representative who assisted me mentioned that it was made in the Netherlands; however, upon examining the packaging and product itself, it clearly states that it is made in Israel. This discrepancy has left me feeling somewhat misled.
I believe transparent communication is essential for customer satisfaction and trust. Therefore, I urge you to address these concerns so future customers can have a clearer understanding of what to expect.
Hi Margaret, we’re glad that you purchased the ART machine; in addition to it's gorgeous aesthetic, we hope you agree that the ART maker is a breeze to use with it's snap on Co2 cylinder. Fizzing your water by clicking your carbonating bottle into place instead of tediously screwing on the bottle is also a plus in our opinion! We do appreciate your suggestions for design and feature improvements — we’ll share them with our product team.
To clarify, yes the SodaStream ART is made in Israel, while our Co2 cylinders are exclusively produced globally in countries such as the Netherlands, Germany, Israel, Japan, Australia, USA & South Africa & Israel. SodaStream®️, a PepsiCo brand, has over 120 years of safety and trust.
Thank you again for being part of our SodaStream family.🙏 Your input helps us improve and serve our customers better.
Good as always!
Hi there! Thank you for your review. We’re glad you enjoyed our service and are happy with your product. We appreciate your support and look forward to serving you again!
RECENT PURCHASE OF THE SODASTREAM REFILL WAS DELIVERED VERY PROMPTLY. THE SERVICE RENDERED WAS EXCELLENT.
Hi Ricky! Thank you for taking the time to leave a review. We are so happy to hear that your recent purchase was delivered promptly and that you were pleased with the service. We strive to provide excellent service to all of our customers. Thank you for choosing SodaStream! Cheers to bubbly beverages.
Recently, I made an error with the order and was told to visit SodaStream office to have it exchange. The exhange was easy, no question asked, the staff was very friendly, I was served a drink and I decided to sign up for another round of cylinder credits.
Hi Eric, thank you for sharing your positive experience with our service. We appreciate your continued support and look forward to serving you again. Cheers to more delicious drinks!
The soda maker worked well and my whole family really enjoyed the sparkling water!
Hi Shiyi! thank you so much for taking the time to leave us a review — we truly appreciate it!
We’re so happy to hear that you and your family are enjoying your SodaStream. Knowing that it’s bringing some extra sparkle to your daily routine makes our day! Happy sparkling, and cheers to many more bubbles ahead! ✨
Great product! The bubbles pump!
Hi Scott, thank you for your kind review! We're so glad to hear that you're enjoying our CO2 gas refill and that it's giving your drinks the perfect amount of bubbles. Cheers to many more refreshing beverages! 😃
Timely delivery of refills.
Hi Kevin, thank you for taking the time to leave us a review! We're glad to hear that you were pleased with the timely delivery of your SodaStream refills. We strive to provide our customers with the best service possible. We appreciate your support and hope you continue to enjoy our Diet Cola mix. Cheers!
Like that we can make carbonated drinks with ease at home. They no longer go flat and I can let the kids experiment with lighter less sugary flavours
Hi Marilyne! So happy to hear you’re enjoying our drink mixes! We aim to offer a healthier alternative and love that you and the kids can make fizzy drinks at home without them going flat. Thanks for the review, happy carbonating!
Easy to order and fast delivery. Love it!
Hi Mary, thank you for the positive feedback! We're glad you're enjoying your sparkling soda with our CO2 gas refill cylinder. We strive to make ordering and delivery a breeze for our customers. Cheers to more refreshing drinks!
Always a breeze ordering refills.
Hi Rae, thank you for your kind review! We're glad to hear that ordering refills for your SodaStream is always a breeze. We strive to make the process as prompt and easy as possible for our customers. Thank you for choosing SodaStream! Cheers to convenient sparkling water at home!
Like that the mix is actually less sweet than traditional carbonated drinks which makes for a good alternative. Wish there were a few more flavors tho
Hi Marilyne! Thanks for taking the time to leave a review. We're happy to hear that you're enjoying the SodaStream as a healthier alternative to sugary drinks. We'll definitely pass along your feedback about wanting more flavors to our team. Thanks for your support!
SodaStream Terra Sparkling Water Maker - Misty Blue
Hi Shuzo, thank you for leaving a review for SodaStream Terra Maker. We're so glad to hear that you're enjoying your new product! Cheers!
We love Sodastream
Hi Henrietta! Thanks for your repeat order and for sharing your love for Sodastream with us. We hope it continues to satisfy your cravings for a refreshing drink. Happy bubbling!
Many of my friends have been using this product and highly recommended it, so I decided to purchase it this time. It is very convenient to use, and my family is extremely happy with it. We are making great use of it every day.
Hi Hong Hee, thank you for your kind review! We are delighted to hear that you are enjoying your SodaStream Sparkling Water Maker. We appreciate your trust in our product, and we are glad to hear that it has been convenient to use for you and your family. Cheers to making great use of it every day!
it is very easy to do the exchange in person too. my only wish is that it is available on weekends as i hv to work.
Hi there! Thank you so much for taking the time to leave us a review. We're glad to hear that you found our exchange process to be fast and easy. We do offer weekend delivery as well! Feel free to reach out to our customer service team for more details. 😊. Thank you for being a valued customer! Cheers, the SodaStream team.
I've just bought my second machine and a third large bottle so that I can take one to the office with me. Hands down, this is my favourite kitchen gizmo. Also, I love being able to control how much fizz goes into my water. Somedays stronger, somedays less. Always perfect.
Hi there! Thank you for your glowing review and for being a loyal customer! We are so happy to hear that you are enjoying your New SodaStream maker . We love giving our customers the freedom to customize their fizz levels and it sounds like you are making the most of it. Happy sparkling! Cheers to many more bubbly days ahead.
Now I don't have to worry about not having enough soda for parties!
Hi Nathalie, thank you for leaving such a positive review for our SodaStream Terra Sparkling Water Maker. We are thrilled to hear that it has made carbonated water so much easier for you, and that you no longer have to worry about running out of soda for parties. We hope you continue to enjoy the convenience and deliciousness of homemade sparkling water with our product. Cheers!
I used the gas refill cylinder exchange service for the first time and it was so easy and efficient. Definitely worth as didn’t have to carry my empty heavy bottles to the store. Highly recommend.
Hi Patty, thank you for taking the time to share your positive experience with our gas refill exchange service. We're thrilled to hear that it was easy and efficient for you, and we're glad it saved you from carrying heavy bottles to the store. Thank you for the recommendation, we appreciate it! Happy fizzing!
Found the refilled bottle that was bought very light, raise to SS. Courier pickup the canister from our home to investigate and after 1 week delivered a replacement canister.
Hi Gerald, thank you for sharing your experience with us. We're sorry to hear that the cylinder you received was light, but we're glad to hear that our customer service team was able to quickly resolve the issue for you. We appreciate your feedback and hope you continue to enjoy using your SodaStream. Cheers!
